Ecommerce Cancellation & Refund Policy

CANCELLATION BY US

We reserve the right not to provide the Service, to terminate membership accounts, and to remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms of Service herein, we will not be held liable for loss or damage arising from exercising of these rights. Such right can be exercised upon User’s failure to pay for the Service or when the Company has received any report of abuse in relation to User generated data on the platform by any other User. In the event of such report, Company shall remove such User generated data from the Website and Service, hence it is highly recommended that Users should prevent to upload or share any such content which is prohibited under law.

CANCELLATION BY YOU

You can also close your account with Company by notifying us in writing. On closure, we will remove your User Content from public view. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. To request that we close your account and remove your information from the Service, please send your request to premsundarj@telelookz.com.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website or Service. In addition, it may be impossible for us to completely delete all of your information because we periodically take back-up of information stored and available.

Refund

  • If you cancel the Services in the middle of the month, you will receive a closing invoice via email. Once all outstanding invoices have been paid, you will not be charged again. Please note in case of failure to do so, Company shall charge a penalty in the form of interest to be charged on such due payment.
  • Fraud: Without limiting any other remedies, Company may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise directly or indirectly) have engaged in fraudulent activity in connection with the Website or Service.
  • We will not refund the amount in any circumstances once you agreeing the terms of service.
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