Shipping Policy

You should note that delivery will be to the address as specified by you in the online order. Product will be delivered on the signature of any occupant at that address at the time of delivery.
In the event of delay or non-delivery of Products/services, you should immediately contact our customer care, on 044-65456545 or www.telelookz.com, who will assist you in resolving the matter.

The Company shall exercise all possible measures to ensure that any Product booked on the Website is delivered within eleven (11) calendar days from date of booking of order on the Website subject to successful realization of payment made against the said Order and availability of the Product(s). However User understands and confirms that the Company shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure delivery of the Product within above mentioned timelines.

We offer  Delivery at Doorstep for all our Products. Octroi charges, wherever applicable, shall be borne and paid by the Company and will not be borne by User.

In case User books order of multiple Products in one transaction, the Company would Endeavour to ship all Products together. However, this may not always be possible due to Product characteristics and/or logistics’ issues. If User purchases multiple Products in single transaction, then all the Products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.